Before Your First Withdrawal

Unverified Today, Cleared Tomorrow: Prince Casino KYC

Every licensed casino has to confirm who you are, and Prince Casino asks for the paperwork once so that payouts are not held up later; it takes 34 hours.

Start Your Verification

Licensed since 2006MGA/B2C/843/2006, Malta Gaming Authority

What It Costs You

What Will You Actually Be Asked For?

How long it takes and who is behind it, with no jargon about why the paperwork appears.

Who runs the check

Prince Casino Ltd.

Licence

Malta Gaming Authority, MGA/B2C/843/2006

Time to complete

34 hours

Deadline at the latest

Before the first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

Getting It Right Once

Four Uploads, Done in One Go

This settles what to send, in what order, and how to avoid a second round of copies.

All Four Corners Inside?

Photograph the photo page of your passport or the front of your driving licence flat on a table, in daylight, with all four corners inside the frame and no glare across the text.

Send the Whole Page

Add a bill or bank statement from the last few months showing your name and the address on your account; a phone screenshot of a bill is usually rejected, so send the whole page.

Masked in the Middle, Clear at the Edges

A card or wallet photo confirms the method you pay with; mask the middle digits if you prefer, but keep the name and the first and last digits readable.

Check the Junk Folder First

Uploads land with our team and 34 hours is the full window, so most answers arrive sooner; keep your inbox open for a short reply, and check the junk folder before sending anything twice.

Pulling Your Files Together

Three Files Clear Instead of Five Blurry

This settles which copy earns a tick and which one comes straight back to you.

Proof of identity

ConfirmsYour full name and date of birth

Copy showsPhoto page of a passport or front of a driving licence, all corners in frame

Proof of address

ConfirmsWhere you live now

Copy showsYour name and address on a utility bill or bank statement, whole page, last few months

Payment method verification

ConfirmsThe card or wallet behind your deposits

Copy showsCard front with name and last digits visible, middle digits can be hidden

Mid-Withdrawal?

Why Now, of All Times?

Nothing here is random: each request lands right after a step you took.

The Confirmation Screen

A confirmation screen appears when you raise a deposit limit, asking for proof of identity, because a bigger spend must match a verified person.

Upload Your Address Bill

Your first payout request opens a check, as our licence requires a verified player before money leaves, so proof of address and identity are requested.

Payments Outside Your Pattern

A banner flags a payment that is far above your usual pattern and asks for a source of funds explanation before we release or accept it.

A Brand-New Card or Wallet

A new payment method brings a screen asking you to confirm you own it, since every route in and out is traced to you.

Show Us Where the Money Comes From

The Malta Gaming Authority sets the terms of our licence MGA/B2C/843/2006, and those terms include knowing where a player's money comes from. A request for source of funds is routine, made across the industry to many players, and it is not an accusation of anything.

Depending on how you play, any of these may be requested from you.

Recent bank statements
Payslip or employer letter
Notice of assessment
Sale or savings records
Pension or benefit statement

Why Did Your Document Come Back?

A Bill Past Its Use. A bill dated too long ago no longer shows where you live now, so the address on it cannot be confirmed. Send a bill issued in the last three months. Pick a utility or council document.

Match the Name on File. The name or address on the paper must match the details on your account word for word, or the link is unproven. Send a new file showing the current name. Update your account details before sending.

A Cropped or Edited Image. A cropped or edited image cannot be checked for authenticity, and the whole page is needed to read the address and dates. Photograph all four corners of the page. Send the original file, not a screenshot.

No Surprises

Know What Comes Next

Six things players ask about the check, answered the way we would say them.

Do I have to verify before I can withdraw?+

Yes. Our licence means the check must be complete before the first withdrawal leaves. We can also ask sooner, at registration or at your first deposit, so nothing is held up later.

Is it safe to send my ID through your site?+

Yes. Everything you upload travels over 256-bit TLS encryption, the same protection used for payments. Your files are seen only by the team that completes the check.

How long does the check usually take to finish?+

Thirty-four hours is the window we work to, counted from the moment your last file lands. Live chat can tell you where yours sits in that queue.

Who licenses this casino, and what is the number?+

The Malta Gaming Authority does, under licence MGA/B2C/843/2006. That licence is why the check is not optional for us: identity and source of funds rules come with it.

Can I send the documents from my phone?+

Yes. The upload box in your account behaves the same on a phone as on a laptop. Lay the paper flat on a table in daylight, fill the frame, and check for glare before you send.

Will you ask me for the same papers again?+

Usually not — once the check is complete it stays on file. We may come back to you if a document has expired, if your details change, or when a routine source of funds review is due.